If you have been paying attention to politics, the economy, falling wages, student debt increases, climate change, or the myriad other...

Amanda Babbitt, MS, MFA, CMPE Media Mentions Guest Speaker (2021, March 11). Montréal: an ideal gateway to North America for Israeli...

People seek from others those things which they do not believe they possess themselves. In the realm of emotions, this causes plenty of...

Neale Donald Walsch wrote, “You are what you experience. You experience what you express. You express what you believe.” This factual...

Everyone's life, that is to say, your life is a story about you. Each of us writes the stories of our own lives every day. We produce,...

One of the most challenging conversations to have with management is explaining how past mergers have multiplied their problems instead...

I want you to know the story of a smart and profitable business owner named David. He owns a successful company and treats his employees...

One of the most common failings in management is the desire to be liked. Being liked, or wanting to be, seems to be a driving force...

Bloom's taxonomy (1956) provides a handy framework for assessing learning. The classification consists of six stages, describing the...

I encounter two dominant theories of leadership. The first theory is that of a shepherd herding sheep. Unfortunately for the sheep, they...

I frequently meet laudable managers aspiring to treat their people fairly. In our politically-correct workplaces, we send the message...

As a consultant, I spend considerable time thinking about the invisible. Whether they realize it or not, my clients hire me because I can...

Running across this quote cannot help but make me smile. Declared more than 300 years ago, it rings as accurate today as ever. General...

One of the most common management methods I encounter is the carrot and stick, whether done consciously or unconsciously. Whenever a...

Let us imagine a customer service call center, the sole purpose of which is to serve the customer by answering phone calls. Customer...

Let's start with an analogy. Assume I would like to have hot water in my home. Hot water would mean showers, doing laundry, and cleaning...

The single largest point of feedback I received from last week's post is that I am advocating pay increases, as this is apparently the...

I'm often asked for the number one reason a business will call me in to consult with them. I assume they mean aside from my obvious...

In a recent conversation with a colleague, we were discussing the costs and benefits of a college education. There is a great deal of...